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AA Fitting B Fitting Large & Small Easy Fit / Super Wide Boots: Walking, Work & Wellies
SHOE ORDERS/ENQUIRIES As you know, there can be quite a variation in fit between different styles of shoes. We would therefore recommend, if at all possible, that you visit the shop to try the shoes on - phoning us first to check that we have your size/style/sale item in stock. We will then reserve the shoes for you. Please remember not to come on a Wednesday afternoon (half day closing) or Sunday. Out of season, there is also the occasional local holiday, as well as the shop's annual break for a week in February. If, however, you are unable to travel to our shop to try on the shoes, please do phone for advice or to ask us to send them out by post (UK only). We regret that we no longer have an online order facility. Please also note that we are unable to send shoes overseas. ****************************************************************************************************************************************************** Fit For those of you who do not already know, here is a rough guide to fit for ladies' shoes. First of all Width:- AA = extra slim fit B = slim fit (sometimes with AA heel, e.g. Nil Simile shoes) C = a bit slimmer than standard fit D = standard or average fit (most shoes without a stated fitting are D or D/E) E = a bit wider than standard EE = wide/extra wide EEE + EEEE = really wide and roomy (good for swollen feet) Next comes Length... You need to stand for this, so that your arches flatten into their natural standing position. Then, standing with your most of your weight on one leg and your foot held snugly back into the heel, make sure that there is a good centimetre (approx. half inch) of free space or 'wiggle room', at the front of the shoe beyond your toes. If you can't reach that far, please ask someone to help. Crushed toes can lead to bruising, bunions and in-growing toenails. Width-wise, new shoes should be snug but not tight. (They may 'give' a little width-wise but are unable to lengthen). Your existing shoes will give you a guide to length but with shoes made all round the world, there can be variations between style and manufacturer. Most of our shoes are sold in either UK or continental sizes, a few also in American sizes. For ladies' American sizes, just add on two, e.g. UK 6 = US 8. Here is a rough translation of UK/continental sizes for ladies and gents shoes:- UK 3 = 36 UK 4 = 37 UK 5 = 38 UK 6 = 39 UK 6½ = 40 UK 7 = 41 UK 8 = 42 UK 9 = 43 UK 9½ = 44 UK 10¼ = 45 UK 11 = 46 UK 12 = 47 ****************************************************************************************************************************************************** Price All footwear prices quoted on this website and in our shop now include 15% VAT with the exception of certain VAT- exempt items (e.g. steel toe-cap boots and walking boots/shoes for youths/girls).
Postage (Postal Services provided by the Post Office are exempt from VAT) All footwear is sent by either Royal Mail or parcel post (heavier items only). Prices for postage are as follows:- * POSTAGE FREE - Current season shoes over £25 (excludes sale shoes and heavier items listed below). * £3.00 - Per pair of Current season shoes under £25 (excludes heavier items listed below). * £3.00 - Per pair of Sale shoes (excludes heavier items listed below). * £5.00 - Per pair of heavy footwear e.g. Walking boots/shoes, Wellingtons, Winter Boots and Work Boots. * Please note that we can only send shoes within the UK.
Delivery Times We try to process and send most goods within 24 to 48 hours, if in stock. At weekends, local and public holidays and at exceptionally busy periods, there may be an extra two or three days delay. We will advise you if the shop is closed for annual holidays or any other reason. Please allow up to ten days for delivery. N.B. If the items are required urgently, please let us know. We can arrange to send the goods first class for an extra £1 postage (shoes only). After that, it is in the hands of the post office!
Payment Payment is required in advance. Please either send a cheque or postal order payable to 'Bryce of Crieff' or phone us with Credit or Debit Card details. In order to process your order, we require the full card number, expiry date, issue date or number, last three numbers on the back of the card and your full home address, including house number and postcode. For your own security, please do not send Credit Card details via ordinary E-mail. (N.B. We regret that we do not accept American Express).
Returns In the unfortunate event that the shoes do not fit or are not suitable, please would you let us know within seven days and then simply return the items in their original packaging by Royal Mail/parcel post along with your Invoice for a full refund. If payment was originally made by card, please supply details so that you can be credited. Please note that return postage is normally at your own expense. This does not affect your statutory rights. N.B. Please try all footwear indoors and preferably on a carpet initially. Once it has been worn outdoors, the footwear can only be returned if faulty. We can also only refund/exchange goods that have been purchased from or through our shop. Footwear bought elsewhere must be returned to the original vendor.
Contact details We can be contacted in one of several ways. Please note shop hours: Mon-Sat 10am-5pm, except for Wed 10am-1pm (half day closing). 1. Telephone (easiest & quickest way to answer any questions or to place an order) 01764 652837 2. E-mail:E mail 3. Post: BRYCE OF CRIEFF, 27 High Street, CRIEFF, Perthshire PH7 3HU
Privacy We respect your right to privacy and undertake to keep your personal details confidential. We do not normally pass your details to any third party, although occasionally, if we are out of stock of a certain item and with your permission, we might request a shoe company to send shoes direct to you. We do not as a rule participate in unwanted mail shots, E-mails or phone calls. Please note that we do not take or hold card details on the website. Credit/debit card details are normally taken over the phone, once stock availability has been confirmed, but cards are not debited until the footwear is ready for despatch. (For your own security, please do not send card details via E-mail).
Final comment Due to the wide variation in fit of footwear, we would again encourage you, unless you have had a particular style before, to visit our shop and try on as many pairs as you would like - free of charge! That way, you can ensure as near a perfect fit as possible. Perthshire is a beautiful county, set in the heart of Scotland, and a day out or short break in or around Crieff, could fairly put a spring in your step! Please do not come on a Wednesday afternoon, though, or a Sunday, as we shall be closed. Please also check the Home Page for details of any local, public or shop holidays. We look forward to seeing you soon!
****************************************************************************************************************************************************** Business information: Bryce of Crieff (shoe shop - established 1918), 27 High Street, Crieff, Perthshire PH7 3HU (Scotland, UK). Tel. 01764 652837 (Shop hours: Mon-Sat 10am-5pm, except Wed 10am-1pm). E-mail: shoeimp@bryceshoes.co.uk VAT Registration No: 269066040. EU Consumer Protection (Distance Selling) Regulations 2000 (SI 2000 No. 2334) / UK Law Directive 97/7/EC and Electronic Commerce (EC Directive) Regulations 2002 (SI 2002 No. 2013) / UK Law - Electronic Commerce Directive (2000/31/EC) Under the terms of these regulations, you are further advised to note that a sales contract becomes binding once we have confirmed that we have accepted your offer to buy but you also have a seven day cooling off period after receipt of the goods. Reasonable care should be taken of any goods to be returned, for example, trying shoes indoors on a carpeted surface and returning them in their box. Only in the case of faulty goods or the unlikely event that we supply alternative/substitute goods, which you are initially in agreement with but subsequently find unsatisfactory, are we obliged to reimburse your return postage. In all other instances, return postage is at your own expense. In 90 years of trading, we cannot recall a single pair of footwear lost in the post (delayed yes, permanently lost no) but in the unlikely event that any ever is, we shall send out a replacement or offer a full refund.
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